Return Policy

 

At the US Open Shop we want to make returns easy and hassle free. We have a 60 day, no questions asked return policy and offer a pre paid return shipping label for your convenience.

 

To start your return please visit our Returns Portal

 

You will need your order number and shipping zip code to complete the returns process.

 

 

Refunds are issued within 7 days of receiving your return back at our warehouse. Refunds are issued to the original form of payment.

 

 

We offer size only exchanges where inventory permits. In the return process you will have the option to select an exchange if available.

 

Exchange items are shipped within 5 days of receiving your return at our warehouse

 

 

We accept international returns. Please visit our return portal to start the process.

 

 

• Products must be returned with all original packaging and tags.
• Apparel must be unworn and unwashed.

 

The following Item are not returnable:

 

• Clearance and Final Sale Items
• Earrings
• Custom Items

 

Shipping Charges are not refundable.

 

If you have any questions or encounter any issues processing your return please contact our customer service team for assistance.